Privacy Policy

1. Information We Collect

We may collect information you voluntarily provide through website forms, phone calls, emails, or other communication.

This may include:

• Full name

• Email address

• Phone number

• Vessel information

• Vessel location or marina

• Service interest

• Preferred showing or charter details

• Budget or timeline information

• Messages or questions you submit

• Any other information you choose to provide

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We may also collect basic website usage information, such as pages visited, device type, browser type, referral source, and general location data.

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2. How We Use Your Information

Tidal Yacht Group may use your information to:

• Respond to your inquiry

• Schedule a consultation, inspection, showing, or charter request

• Provide information about yacht management, brokerage, charters, or related services

• Coordinate requested services

• Communicate with you about your vessel or service request

• Improve our website, forms, and customer experience

• Track website performance and lead activity

• Send follow-up communication when appropriate

• Comply with legal, safety, or business obligations

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3. Website Forms

When you submit a form on our website, the information you provide is used to respond to your request. Submitting a form does not create a confirmed appointment, booking, service agreement, or brokerage relationship unless separately agreed in writing.

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4. Sharing Your Information

We do not sell your personal information.

We may share information when necessary to respond to your request or provide services. This may include sharing limited details with:

• Captains

• Marine contractors

• Boat yards

• Mechanics

• Cleaning and detailing providers

• Charter operators

• Brokerage-related service providers

• Website, CRM, analytics, or marketing service providers

• Legal, insurance, or compliance professionals when required

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We only share information as needed for legitimate business, service, legal, or operational purposes.

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5. Third-Party Service Providers

Tidal Yacht Group may use third-party tools to operate the website, manage leads, track website activity, communicate with customers, or improve marketing performance.

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These third parties may process information according to their own privacy policies and service terms.

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6. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to understand how visitors use the site, improve performance, and support marketing efforts.

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These tools may collect information such as browser type, device type, pages visited, time on site, referral source, and general location.

You can adjust your browser settings to block or delete cookies, but some website features may not work properly.

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7. Email and Marketing Communication

If you contact us or submit a form, we may follow up with you about your inquiry or related services. You may request to stop receiving marketing communication at any time by contacting us directly or using any unsubscribe option provided in an email.

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8. Data Security

We take reasonable steps to protect the information submitted through our website. However, no website, email, or online system can be guaranteed completely secure.

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Please avoid submitting sensitive financial, legal, insurance, or confidential documents through general website forms unless requested through a secure method.

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9. Data Retention

We may keep your information for as long as needed to respond to your inquiry, provide services, manage business records, comply with legal obligations, resolve disputes, and improve our operations.

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10. Your Privacy Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to any legal, business, or recordkeeping requirements.

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You may also request that we stop contacting you for marketing purposes.

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11. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from children.

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12. Links to Other Websites

Our website may link to third-party websites. Tidal Yacht Group is not responsible for the privacy practices, content, or security of third-party websites.

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13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website means you accept the updated Privacy Policy.

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14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

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Tidal Yacht Group
Email: info@tidalyachtgroup.com
Phone: 305-433-5446